Steelcase is undeniably one of the top brands in office chairs with best seller such as Leap, Think, QiVi and Coalesse. Any office that is serious about improving their productivity would have considered Steelcase office chairs at some point.
Being over 100 years in business, it has sold more office chairs in the industry than most office furniture brands in the market. That also means there are many Steelcase chairs been in use over the years and may need fixing or replacement parts today.
Although Steelcase chairs are quality-built, but each chair has many moveable part which over the years, may need to be replaced due to wear and tear. Based on Buy-Office-Chairs.com research, below is a guide for you to locate a replacement part for Steelcase office chairs :
- For chairs bought from authorized dealer, your best bet is to contact them if your chair is still under warranty.
- For chairs bought from Steelcase online store in 2017, your chair may be covered by a lifetime limited warranty. So you can contact Steelcase for the parts that need replacement.
- For chairs bought from Steelcase before February 2017, your chair may be covered from 3 years to up to 12 years for certain. See table below :
- 12 years
- Mechanisms, pneumatic cylinders, arm caps, foam, casters and glides, wood frame side chairs, tablet arms, personal worksurface, Health recliner components and optional accessories other than internal structure, lounge wood, bent-ply or steel frames.
- 5 years
- Health recliner, sleep and central locking and mechanisms and associated levers and pedals, Health heat and massage units, fabric on footrest, stacking chairs and dollies.
- 3 years
- Exposed wood frames and wood legs, articulating back, carbon fiber chair, lounge tablet.
- However, if your Steelcase office chair model out of warranty and is so old that they no longer produce the replacement parts, your next best bet is to replace them with generic parts from our picks below :
If all above fails, you can always buy a new Steelcase chair.